Most organizations have systems and processes that could be better. That's where Sparker Solutions comes in. Susan can help you fix those processes so that you can save time and money while improving your employee and customer experience.
More uniquely, with her Computer Engineering degree from Iowa State University and her experiences at Danfoss Power Solutions, Susan is passionate about helping organizations improve process prior to implementing new software tools. Using Lean principles, she helps teams improve the process before implementing the tool. Process before Tool will help increase your ROI and improve user adoption.
In March of 2019, Susan became a Jon Gordon certified trainer for The Power of Positive Leadership. It's so important to have positive leadership driving a positive culture in order to create real and sustainable continuous improvement. She is passionate about sparking people and organizations to improve.
She is married to her wonderful husband, Roger, has 2 amazing children and 1 adorable granddaughter. In addition to loving her family, she is active in her community and church. She loves Jesus and serves on the worship team, mission team and leads Bible studies throughout the year.