By identifying and then eliminating the waste in your processes
By focusing on the process steps that add value, your customers and employees will be happier
As your organization's efficiency improves, your costs will go down
I understand how important it is for you to have efficient processes that your employees want to follow and that provide a great customer experience.
15+ Years of Process Improvement Facilitation
100s of Successful Events
1000s of Dollars Saved
“Susan is fantastic. She has an incredible ability to break down complex issues into simple chunks for my team to understand. Her energy and positive attitude is contagious. She’s helped my engineering team to develop a clearer picture of the issues and how to overcome them. She’s passionate about her work, professional and a pleasure to work with.”
~ Dean Houdeshell
Director of Engineering, Cementech
We meet so you can share with me your business needs
I will provide a proposal and then facilitate the execution of the plan
I will follow-up to ensure you have seen the desired results
You know how your organization has systems and processes that could be better? I help you fix those so that you can save time and money while improving your employee and customer experience.
At Sparker Solutions, I know that you want to have clarity and a sense of freedom in improving your organization’s systems and processes. The problem is you don’t know how to get started which can make you feel frustrated and directionless. I believe that organizations can improve the customer & employee experience AND save time & money. I understand how important it is to have efficient processes that employees want to follow which is why I have facilitated groups through the creation of better processes that better serve customers for over 15 years.